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Product Care & Repair

To maintain the brilliance and longevity of your jewelry, it's essential to take proper care of each piece. Here are some professional tips from Lilandann:


1. Avoid Harsh Chemicals: Exposure to chemicals can severely damage your jewelry. Always remove your pieces before coming into contact with any chemicals, including everyday products like perfumes, lotions, or cleaning agents.

  

2. Cosmetic Products: Even natural cosmetics can penetrate under diamonds and precious stones, making them difficult to clean. Always remove your jewelry before applying makeup, lotions, or hair products.

   

3. During Showering or Hand Washing: Soap can accumulate under stones, diminishing their shine if not properly rinsed. Additionally, calcium in water may cause your jewelry to appear matte after drying.


4. Bathing and Swimming: It's best to avoid wearing jewelry during baths or while swimming. Chlorine and other chemicals in pools can be harmful to your jewelry and cause lasting damage.


5. Enamel Jewelry Care: For jewelry featuring enamel, it’s important to note that these pieces can withstand heat up to 50°C. To avoid damaging the enamel, ensure that your jewelry is not exposed to temperatures above this limit. For example, avoid leaving your jewelry in a car, where temperatures can exceed 50°C, especially when parked in direct sunlight. Additionally, never place your jewelry near heat sources like heaters or hair dryers, as prolonged exposure to temperatures over 50°C may alter the enamel.


6. Proper Storage: At Lilandann, we provide high-quality jewelry storage packages designed to protect your pieces. It is recommended to store your jewelry in these packages at room temperature. Ensure that chains and rings are placed in their designated spots within the package to prevent them from scratching each other.


7. Professional Cleaning: For professional cleaning, we advise bringing your Lilandann pieces back to the jewelry store where they were purchased. These stores have access to specialized cleaning equipment such as ultrasonic cleaners and steamers, and they are knowledgeable about the care required for enamel to prevent scratches and deformation. If you do not have access to a Lilandann retail store, feel free to contact us for guidance on where and how to clean your jewelry.

For minor cleaning at home, use a soft toothbrush and warm distilled water, avoiding soaps, to gently clean your jewelry.


8. Avoid Ring Deformation: Rings can often become deformed, taking on an oval shape or even breaking. This is typically caused by sitting on your hands, particularly in cold weather or due to certain habits. To avoid damaging your rings, be mindful not to sit or apply pressure on your hands while wearing jewelry, as this can deform the ring, crack the enamel, and dislodge the stones. Additionally, avoid clapping when wearing rings on both hands, as this can lead to scratches, broken stones, or damage to the enamel.


9. Gold Care: Lilandann jewelry offers four gold colors: yellow, white, pink, and rhodium-plated white gold chains. Our white gold pieces, except for the chains, are not plated and therefore will not change color over time. While white gold chains may gradually lose their plating after a long period, re-plating is an easy process.


10. Regular Inspections: To maintain your jewelry's integrity, have it inspected regularly by a professional to ensure that stones are securely set and that any necessary adjustments to security clips are made. This will help prevent stones from falling out. Any issues should be addressed as soon as they are noticed to avoid further damage.


For repairs, we highly recommend using only Lilandann retail stores, as our jewelry requires skilled professionals with access to the latest technologies to ensure proper care and restoration.


By following these simple guidelines, you can ensure that your jewelry retains its original beauty for years to come.